Policy
Terms & Conditions
Last Updated: August 2026
Welcome to Harvey's Paws & Pieces ("HPP," "we," "us," or "our"). These Terms & Conditions govern your use of our website, online store, and related services. By accessing our website or placing an order with Harvey's Paws & Pieces, you agree to these Terms & Conditions.
Products and Product Information
Harvey's Paws & Pieces sells pet food and related pet products. We make reasonable efforts to ensure that product descriptions, images, ingredients, nutritional information, pricing, and other information displayed on our website are accurate and current. Product packaging, ingredients, formulations, appearance, and other product details may occasionally change. Customers should review the product packaging and label received with their order, particularly when making purchasing decisions based on specific ingredients or nutritional information.
Pet Health and Feeding
Information provided by Harvey's Paws & Pieces, including information on our website, product pages, social media, or other communications, is provided for general informational purposes and is not veterinary or medical advice. Every pet is different. Customers are responsible for determining whether a product is appropriate for their pet. If your pet has allergies, medical conditions, dietary restrictions, or other special nutritional needs, we recommend consulting a veterinarian before introducing or changing foods.
Orders
All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, incorrect pricing or product information, inventory errors, delivery limitations, or other circumstances that prevent us from fulfilling the order. If we cancel an order after payment has been collected, the applicable amount will be refunded.
Pricing and Payment
Prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes and other charges will be shown during checkout when required. We may change product prices, promotions, discounts, or other offers at any time. Changes will not affect orders that have already been completed unless an obvious pricing or technical error occurred.
Subscriptions
Certain products may be available through recurring subscription plans. By purchasing a subscription, you authorize recurring charges using your selected payment method according to the delivery frequency and terms displayed when you subscribe. Customers may manage or cancel their subscription through the options provided by Harvey's Paws & Pieces. Changes or cancellations should be made before an upcoming order is processed. Once an order has been processed or prepared for delivery, it may be subject to our Refund/Return Policy. Subscription pricing, discounts, and availability may change. When appropriate, we will provide notice of material changes affecting an active subscription.
Delivery
Delivery availability, timing, service areas, and related requirements are governed by our Shipping & Delivery Policy. Customers are responsible for providing accurate delivery information and ensuring that we can reasonably access the designated delivery location.
Returns and Refunds
Returns, replacements, cancellations, and refunds are governed by our Refund/Return Policy.
Promotions and Discounts
Promotional codes, discounts, introductory offers, referral offers, subscription discounts, and similar promotions may be subject to additional conditions. Unless specifically stated otherwise, promotions have no cash value and may not be combined with other offers. We reserve the right to modify or discontinue promotions and to reject the use of a promotion when we reasonably believe it has been used fraudulently, improperly, or contrary to the terms of the offer.
Website Use
You agree not to misuse our website or attempt to interfere with its normal operation. You may not use our website for fraudulent, unlawful, abusive, or unauthorized purposes or attempt to gain unauthorized access to our website, accounts, systems, or customer information.
Intellectual Property
Unless otherwise indicated, the Harvey's Paws & Pieces name, branding, logos, website content, graphics, photographs, product descriptions, and other original materials are owned by or licensed to Harvey's Paws & Pieces. These materials may not be copied, reproduced, distributed, or commercially used without permission, except as permitted by law.
Third-Party Services
Our website may use or link to third-party services, including payment processors, e-commerce providers, analytics services, social media platforms, and other service providers. Those services may be governed by their own terms and policies. Harvey's Paws & Pieces is not responsible for the operation or content of third-party websites or services that we do not control.
Limitation of Liability
To the fullest extent permitted by applicable law, Harvey's Paws & Pieces will not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services. Nothing in these Terms & Conditions is intended to exclude or limit rights or liabilities that cannot legally be excluded or limited.
Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes to our products, services, business practices, or legal requirements. The current version will be posted on our website with an updated revision date.
Governing Law
These Terms & Conditions are governed by the laws of the State of Kansas, without regard to conflict-of-law principles.
Contact Us
Questions regarding these Terms & Conditions may be submitted through the contact information provided on the Harvey's Paws & Pieces website.